| Document Management (DM) | |
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Headline offer e-Learning, user-training, course design and consultancy on how to setup Document Management within your organisation. We have experienced trainers who can provide training on Document Management systems, in particular the Document Management tool, part of the Enterprise Suite provided by Hummingbird. Document Management offers library services such as check-in and checkout, version control, routing and workflow control and user and document-level security for business documents. If you are interested in more information on the services we can offer in relation to document management, please contact us on 0118 9888833.
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| Content Management (CMS) | |
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Headline can provide training and course design on your Content Management System. Recently we have been involved in training and setting up templates for an Amaxus Content Management system used for standardising and updating a companies intranet. Content Management provides a central location for documents, template control to ensure all documents have a corporate design, search facilities and user-level security. If you are interested in more information on the content management training and consultancy, please contact us on 0118 9888833.
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| Advertising Planning Systems | |
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Headline have been implementing and training Advertising Planning systems for a number of years. Due to our vast experience working within the publishing industry we have setup planning for both national & regional newspapers as well as Magazine houses. Planning systems provide a quick and efficient way of planning both Display and Classified advertising. They integrate with front-end booking systems and output can be achieved through third party software or by QuarkXPress using an XTension. Some of the planning systems Headline have been involved with are:
For more information on how Headline can help your please contact us on 0118 9888833.
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| Advertising Systems | |
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For many years, Headline have been working with end-users and system
suppliers to provide training in a wide variety of advertising systems.
Headline's success comes from our ability to understand end-user
business and workflow practices and then implement those into the
advertising system. We can provide consultancy, project management,
implementation, train the trainer, user training, course design and
report writing. As well as providing instructor-led training, we also provide e-Learning for your advertising system. We have found that this is an excellent complement to instructor-led training, providing users with post training support, which reduces the number of help-desk calls. Some of the systems Headline have been involved with:
For more information on the services we can provide, please contact us on 0118 988 8833.
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| Editorial Systems | |
| Headline
provide expertise in setting up editorial systems, course design for
editors, sub editors and journalists and user training. We have been
training on various editorial systems for many years and understand the
specific requirements of each user.
Some of the systems we have been involved with are:
For more information on the service we can provide, please contact us on 0118 988 8833.
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| Contact Management & Sales Systems | |
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configured and trained on many different contact management and sales
systems in a variety of different industries. We believe that our
experience and expertise help us to train and sell the benefits of
contact management to end users. Headline provide consultancy to
establish a good working relationship with you, learn about your
business and processes and design course content relevant to individuals
responsibilities. Contact Management systems provide a central database for all customers and prospects, full call logging and diary management, appointment management, record card management and mail-shot facilities. Some of the contact management systems and industries we have trained in are:
For more information on the how Headline can help you, please contact us on 0118 988 8833.
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| Call Centre Systems | |
| Headline have
been working in the Call Centre industry for many years providing
bespoke system training, personal development training and e-Learning on
a variety of different systems. Some of the systems we have trained are:
For more information on the how Headline can help you, please contact us on 0118 988 8833. |
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