Document Management (DM)  

Headline offer e-Learning, user-training, course design and consultancy on how to setup Document Management within your organisation. We have experienced trainers who can provide training on Document Management systems, in particular the Document Management tool, part of the Enterprise Suite provided by Hummingbird.

Document Management offers library services such as check-in and checkout, version control, routing and workflow control and user and document-level security for business documents.

If you are interested in more information on the services we can offer in relation to document management, please contact us on 0118 9888833.

 

Content Management (CMS)  

Headline can provide training and course design on your Content Management System. Recently we have been involved in training and setting up templates for an Amaxus Content Management system used for standardising and updating a companies intranet.

Content Management provides a central location for documents, template control to ensure all documents have a corporate design, search facilities and user-level security.

If you are interested in more information on the content management training and consultancy, please contact us on 0118 9888833.

 

Advertising Planning Systems

Case Study

Headline have been implementing and training Advertising Planning systems for a number of years. Due to our vast experience working within the publishing industry we have setup planning for both national & regional newspapers as well as Magazine houses.

Planning systems provide a quick and efficient way of planning both Display and Classified advertising. They integrate with front-end booking systems and output can be achieved through third party software or by QuarkXPress using an XTension.

Some of the planning systems Headline have been involved with are:

  • MediaPlanner

  • FutureProof Beacon Planning System

  • Beacon Planning System

For more information on how Headline can help your please contact us on 0118 9888833.

 

Advertising Systems 

Case Study

e-Learning Case Study

For many years, Headline have been working with end-users and system suppliers to provide training in a wide variety of advertising systems. Headline's success comes from our ability to understand end-user business and workflow practices and then implement those into the advertising system. We can provide consultancy, project management, implementation, train the trainer, user training, course design and report writing.

As well as providing instructor-led training, we also provide e-Learning for your advertising system. We have found that this is an excellent complement to instructor-led training, providing users with post training support, which reduces the number of help-desk calls.

Some of the systems Headline have been involved with:

  • Atex - Enterprise Booking System - incl. contact management

  • Atex - Mactiv Booking System - incl. contact management

  • Media Systems - AdTaker Booking System - incl. contact management

  • Miles 33 - FutureProof Booking System - incl. contact management, copy chasing, planning & production workflow

  • Miles 33 - Space Booking System - incl. contact management

  • Publishing Systems - Web Ad Booker

  • Thoresby - Tamsin

  • Cybersell

For more information on the services we can provide, please contact us on 0118 988 8833.

 

Editorial Systems

Case Study

Headline provide expertise in setting up editorial systems, course design for editors, sub editors and journalists and user training. We have been training on various editorial systems for many years and understand the specific requirements of each user.

Some of the systems we have been involved with are:

  • QPS

  • Miles 33 - Scribe, Edition, FutureProof Editorial

  • Atex - Prestige Editorial System

  • Scoop

  • QuarkXPress

  • InDesign

  • Cyernews and Cyberpage

  • Kayote 3

For more information on the service we can provide, please contact us on 0118 988 8833.

 

Contact Management & Sales Systems

Case Study

Headline have configured and trained on many different contact management and sales systems in a variety of different industries. We believe that our experience and expertise help us to train and sell the benefits of contact management to end users.  Headline provide consultancy to establish a good working relationship with you, learn about your business and processes and design course content relevant to individuals responsibilities.

Contact Management systems provide a central database for all customers and prospects, full call logging and diary management, appointment management, record card management and mail-shot facilities.

Some of the contact management systems and industries we have trained in are:

  • Global Sales Tool Kit (GSTK) - Communications company

  • Caspien - Booking Publisher

  • ACT - various industries, such as charities, financial & recruitment

  • Partner Relationship Management (PRM) - Communications company

For more information on the how Headline can help you, please contact us on 0118 988 8833.

 

Call Centre Systems

Case Study

Headline have been working in the Call Centre industry for many years providing bespoke system training, personal development training and e-Learning on a variety of different systems.

Some of the systems we have trained are:

  • ICMS

  • Quintas - Call Centre Q

For more information on the how Headline can help you, please contact us on 0118 988 8833.