A leading Newspaper and Magazine Publisher keep their competitive edge by moving their editorial design and production for all their women's magazines and Saturday and Sunday supplements to InDesign.

Headline designed and tailored training courses for journalists, sub editors and designers. Courses ranged from introductory level to advanced and as well as building their own publication templates.

Do Your Staff Know the Importance of Protecting Company Information?

Smiths News provides training for staff on the importance of protecting company and client information.

“A security training course could potentially be a great cure for insomnia. However, Headline were able to introduce their range of ideas into the training which made the course enjoyable and effective to the whole audience. With little of my own time to spare, their support in developing the content was important to meeting the dates that were set."

Tim Ripley, Smiths News

Humanising the Service Experience for NHS Hospital

NHS Hospital identifies a need for providing on-going training for staff on 'humanising' the service experience.

The recent introduction of NHS knowledge and Skills Framework (NHS KSF) which is currently being rolled out has had a positive effect generally on review and development for all staff and specifically in respect of this programme.

How do you re-train over 2000 users due to Upgrade?

A large UK organisation use e-Learning as the training medium for introducing users to the new features of Office XP.

Headline develop e-Learning to introduce staff to the new features of Office XP who had been upgraded from Office 97. Users were able to quickly find out what's new without having to spend hours sitting through training courses.

Instructor-led and e-Learning provides the training solution for Content Management

A large UK organisation purchase a new CMS system to standardise on the way information is presented on their Corporate Intranet.

Headline were invited to configure the new CMS system and design Instructor-led training. We soon discovered that this training also lends itself to e-Learning as well given the delegates the choice of training methods.

Regional Newspaper Installs a new Advertising System

A new regional newspaper and a new Advertising System.

Headline working in partnership with Publishing Systems install a new ad booking system, new planning system, new ad setting and final page production.

Joint Instructor-led and e-Learning training project

Headline develop instructor-led training followed by e-Learning as a support tool for an Enterprise Document Management system.

A rollout of a new system always poses the question 'How are we going to training everybody?' Headline provide the answer with both Instructor-led and e-Learning.

Protecting our Environment

Headline provide e-Learning for protecting our environment within the workplace.

The environment department of a large UK organisation commission Headline to develop
e-Learning training on ways to protect our environment within the workplace.

People Skills Drive the Process at Regional Newspaper

Headline provide workshops for management and sales teams at Surrey and Berkshire Newspaper.

The Senior Management team working in conjunction with the HR department invited Headline to carry out a diagnostic primarily looking at where the organisation would like to be in 2 years’ time in relation to where it is today, and to identify what key areas they may need support with to bridge any gaps.
 

Group-wide Advertising System Training at Trinity Mirror

Headline assisted the UK’s largest newspaper publisher with Advertising Transformation Project

"The Headline team understood the importance of getting the detail behind the business process as well as producing full documentation in support of the functionality behind the Atex software"

Carol Atkinson, Trinity Mirror’s
Advertisement Development Manager,
Regionals Member of the Business Change Team

MediaPlanner Installation for Leading Newspaper & Magazine Group

Installation of Planning system into both regional newspapers and Life magazines.

Headline were chosen by the system supplier and Publishing group to work with them on this challenging project due to our extensive magazine and newspaper experience and our knowledge of MediaPlanner. We provided resource for system configuration, courseware design, training and hand-holding.

RBWM - Corporate Induction e-Learning

Working closely with the Royal Borough of Windsor and Maidenhead, Headline developed corporate e-Learning which can be used by new and existing employees from all over the borough via the company intranet.

"We are now in our second year of our E-Induction programme set up for us by Headline Training & Consultancy Ltd. This has been very well received by all our employees, new and existing, who can use it to gain information about the Borough as well as using it as an information portal and connection to our Intranet.

We are very pleased with the service supplied by Headline Training and their fast response to any queries we have had over this time."

Kathy Collins, Training Support Officer, RBWM

CCLRC - Corporate Induction e-Learning

Headline develop Corporate Induction e-Learning for one of Europe's largest multidisciplinary research organisations.

CCLRC is a world-class institution supporting the research community by providing access to advanced facilities and extensive scientific and technical expertise. With such a diverse program CCLRC needed a way of informing new and existing staff of current and successful projects. This was achieved by developing corporate induction e-Learning.

CentreStage Roleplay - Drama Based Development Training

Headline’s partner ‘Centrestage ROLEPLAY’ specialise in designing and delivering drama-based development solutions tailored to your business and employees.

"The CentreStage ethic is realism, professionalism and flexibility. Our roleplay-based workshops provide companies with a dynamic and realistic yet completely risk-free environment for employees to learn and try out new skills, in areas such as coaching, assertiveness and presentation, leading to effective personal and professional development."

Julian Hirst, Director of CentreStage Roleplay

GMWN - Bespoke Newspaper Advertising System e-Learning

Designed a tailored e-Learning program for a bespoke advertising system. This training was aimed at new staff as an accompaniment to instructor-led training and is used as support for existing staff.

The e-Learning is an additional resource that can be used as an accompaniment to instructor-led training and with the added flexibility that users can cherry pick which modules they wish to refresh upon and at any time.

UK Atomic Energy Association- Tailored Induction e-Learning

Designed a tailored e-Learning program for IT Induction. This induction was aimed at new staff to familiarise them with the basics of using the companies email, the network, company templates such as holiday and expense forms and to introduce them to helpdesk.

"This is our first e-Learning project, and it has been very well received by new employees. Existing users also appreciate the e-Learning since it’s available at any time, for those ‘How do I do that again?’ queries."

Chris Broad, IT Director UKAEA

Leading Telecommunications Company - Tailored e-Learning

Designed a tailored e-Learning program covering all aspects of the internal PRM system for Cable and Wireless - 150 internal users and 50 external partners.

“Training is easy to use and the information is presented in a logical way that is both informative and interesting. I prefer e-Learning to more traditional approaches because of the flexibility it offers me.”

Services Sales Representative

PALS - Advanced Customer Care

Delivered tailored Advanced Customer Care courses for the new Patient Advice and Liaison Service, part of the Department of Health.

"Enjoyed the course very much, particularly the interactive sessions”

“Interaction was brilliant!”

“I have achieved my objectives in terms of gaining awareness, skills and confidence in developing this role”

Delegate Comments From Courses, Held In Worthing and Wroxton

Lotus Notes rollout for over 2000 users  

Headline undertook two large projects on behalf of a large government organisation and a national newspaper, which involved the roll-out of Lotus Notes to over 2000 users throughout the UK.

"Headline have always delivered high quality training throughout the organisation. On this project they have been flexible and worked closely with the IT department in order to deliver a smooth training program and migrate the users."

Chris Broad, IT Director UKAEA

County Council - Tailored Product Training  

Providing tailored training courses on all aspects of Microsoft Office and Microsoft Project for 500 people.

"Headline provided an excellent service and attended to every detail of our requirements including constant checking on progress. The trainer provided was very good and Project Managers in ITSU are now using Project 2000 with confidence."

Senior IT Programme Planner, RBWM

Retail Giant - Customer/Product Training

Training staff in over 50 Our Price stores following VShop re-branding.

“Moving from a predominantly ‘self-service’ offer to more of an assisted selection environment means that our staff must ally exceptional service skills with thorough product knowledge.”

Head of Employee development & recruitment

National Broadsheet Newspaper - Bespoke System Installation 

Installation of a 120 seat advertising system at The Independent newspaper Ltd.

The Independent chose Headline to work with them on this challenging project because of our broad experience installing advertising and editorial systems within this industry. Working alongside the System Suppliers, we provided resources to The Independent in project management, system configuration, courseware design, training, report writing and hand-holding.

National Tabloid Newspaper - Bespoke System Training 

Providing demonstration services on a bespoke Editorial and Advertising System for a major newspaper supplier.

"Headline were immediately in tune with the requirements of a vibrant advertising department on the eve of a new millennium. Their technical skills together with their understanding of the complexities of advertising made them invaluable throughout this installation."

IT Manager